Dear HELLERAU audience,
due to the Corona pandemic, all events must be cancelled by 31 May. We will inform you as soon as possible about the further program. Thank you for your understanding.
Tickets for events cancelled between 12.03. and 19.04. can be returned to the place where they were purchased until 31.05.2020. For events cancelled after 20.04., tickets can be returned until 31.08.2020.
For queries and tickets purchased in HELLERAU:
The visitor centre in HELLERAU will be closed for visitors until 01.06.
We refund the ticket price for all blue and white tickets printed in HELLERAU by bank transfer. Please send a mail to email@example.com.
If you have any questions, please contact us by phone or e-mail as follows:
Mon – Fri 11 – 15 (except on holidays)
T +49 351 264 62 46
To the refund of the tickets at the online shop Reservix
Reservix will contact all online customers. Please refrain from calling Reservix. This only prolongs the processing time. Advance booking offices will be informed about Reservix and the reverse transaction will be released shortly.
Refund of tickets purchased at a ticket agency:
Please contact the ticket office where you bought your tickets for a refund.
How you can support HELLERAU
If you want to support regional artists directly, we recommend the crowdfunding campaign of #supportyourlocalartists by Wir gestalten Dresden.
We will inform you about further developments on this page immediately.
Thank you for your understanding.
Your HELLERAU team
Press release of the city of Dresden
Discontinuation of the play operation of the cultural institutions under the sponsorship of the state capital Dresden