Cessation of play operation from 10.01.2021
Dear HELLERAU audience,
Due to recent decisions by the Free State of Saxony and the City of Dresden, all events open to the public will be cancelled until 28 February 2021. The Visitor Centre will also be closed to the public from 24 December – 10 January.
We will keep you informed about updates to this information here.
For information on online formats and rescheduled dates, please see our performance schedule.
Tickets for the cancelled November events can be returned to where they were purchased until 31.01.2021.
Tickets purchased in HELLERAU
We will refund the ticket price for all blue and white tickets purchased in HELLERAU by bank transfer via the HELLERAU Visitor Centre. The Visitor Centre is closed to visitor traffic. Please contact us for this by phone or by mail
Mon – Fri from 11 am – 3 pm
T 0351 264 62 46
For ticket refunds at the online shop Reservix
Reservix contacts all online customers. Please do not call Reservix. This only prolongs the processing time. Advance booking offices will be informed about Reservix and the reverse transaction will be released shortly.
Refund of tickets purchased from a ticket agency
Please contact the ticket office where you bought your tickets for a refund.
Unfortunately, due to the current COVID-19 regulations, regular tours cannot take place until 28/02/2021.
How you can support HELLERAU
We would be pleased if you buy HELLERAU vouchers or HELLERAU Cards valid from 2021.
We will inform you immediately about further developments on this page.
Thank you for your understanding.
Your HELLERAU Team