Cessation of play operation from 18.04.2021
Dear HELLERAU audience,
due to the current decisions of the Free State of Saxony and the state capital Dresden all events with public traffic are cancelled until 18.04.2021.
We will keep you informed about updates to this information here.
For information on online formats and rescheduled dates, please see our program.
Tickets purchased in HELLERAU
We will refund the ticket price for all blue and white tickets purchased in HELLERAU by bank transfer via the HELLERAU Visitor Centre. The Visitor Centre is closed to visitor traffic. Please contact us for this by phone or by mail
Mon – Fri from 11 am – 3 pm
T 0351 264 62 46
For ticket refunds at the online shop Reservix
Reservix contacts all online customers. Please do not call Reservix. This only prolongs the processing time. Advance booking offices will be informed about Reservix and the reverse transaction will be released shortly.
Refund of tickets purchased from a ticket agency
Please contact the ticket office where you bought your tickets for a refund.
Unfortunately, due to the current COVID-19 regulations, regular tours cannot take place until 31/03/2021.
How you can support HELLERAU
We would be pleased if you buy HELLERAU vouchers or HELLERAU Cards valid from 2021.
We will inform you immediately about further developments on this page.
Thank you for your understanding.
Your HELLERAU Team