FAQ – Entrance
Where’s the entrance?
As a rule, the entrance is directly in front of the respective event room. In some cases admission to the Great Hall is organised via the Dalcroze Hall. If you have any questions, please contact the Visitor Service.
When does admission begin?
Admission begins around 15 minutes before the performance. Depending on the staging, this is shortened for some performances.
Do I come in with a mobile phone ticket?
Of course. Please make sure that the barcode or QR code of your ticket is clearly visible.
I forgot to print my print-at-home ticket.
Please contact the box office prior to admission. Your print-at-home ticket can be printed there.
Where can I leave my wardrobe?
Cloakrooms are located on the east and west sides of the building and are free of charge. We ask you to return large bags and backpacks and bulky items for fire protection reasons. These may not be taken into the spectator area.
May I take my drink with me into the auditorium?
Drinks may not be taken into the auditorium unless the artistic format allows it. This regulation serves to protect against the risk of injury.
Are the seats numbered?
In order to ensure equal rights and freedom of choice in the choice of seats, there is free seating in the Festspielhaus. In the event halls there are spectator stands which provide a good view of the stage.
I am too late, can I still go to the performance?
We try to allow a later admission. However, there are performances where this is not possible due to the staging. We ask for your understanding and timely appearance. In case you are unable to attend the performance in time due to traffic problems, please call the box office at +49 351 264 62 44.