Accessibility statement

HELLERAU – European Center for the Arts strives to make the website www.hellerau.org accessible in accordance with the provisions of the Barrier-Free Websites Act (BfWebG) in conjunction with the Barrier-Free Information Technology Ordinance (BITV 2.0).

Accessibility status

This website is largely accessible in accordance with the requirements of BITV 2.0. However, some content is not yet fully accessible.

Examples of inaccessible content include:

Embedded videos without subtitles or audio description,
PDF documents that are not consistently accessible,
Map and ticket services from external providers (e.g., Google Maps, Reservix).

We are continuously working to gradually improve this content and provide accessible alternatives.

Preparation of this statement

This statement was prepared on September 15, 2025. The website was evaluated through a self-assessment.

Feedback and contact details

If you encounter any barriers on www.hellerau.org or have any suggestions for improvement, we would be delighted to receive your feedback.

Please send us the link to the relevant page or application and describe the problem as precisely as possible. We will endeavor to rectify the reported deficiencies or provide you with inaccessible information in an accessible format.

HELLERAU – European Center for the Arts
Karl-Liebknecht-Str. 56
01109 Dresden
Mail: barrierefrei@hellerau.org
Phone: +49 351 264 62 0

Enforcement proceedings

If no satisfactory solution is found to your request within a reasonable period of time (usually four weeks), you can contact the office of the State Commissioner for Inclusion of Persons with Disabilities (Enforcement Office) at the Saxon State Chancellery, which is responsible for the enforcement procedure. The Enforcement Office supports out-of-court dispute resolution when conflicts arise between public bodies in Saxony and users of websites or mobile applications. This arbitration procedure is free of charge. The involvement of legal counsel is not required.

Saxon State Chancellery
Geschäftsstelle des Landesbeauftragten für Inklusion der Menschen mit Behinderungen
Durchsetzungsstelle
Archivstraße 1
01097 Dresden

Mail: durchsetzungsstelle@sk.sachsen.de
Phone: +49 351 564 107 13